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Official Partner

SABRE Travel Network : http://www.sabretravelnetwork.com

Sabre, Totec official partner

Sabre Travel Network is the world’s leading provider of high-performance technology solutions for the travel industry.

Sabre combines its unique expertise and leading technology to help power the business performance of the travel industry, helping corporate, leisure and online agencies, corporations, airlines, hotels and other travel suppliers around the world to make money, save money and provide better customer service.

Sabre's multi-channel merchandising and procurement solutions enable are backed by Sabre's industry-leading customer service, unmatched track record of travel agency advocacy, and socially responsible initiatives that support the communities in which we live and work.


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Partners

ACCOVIA :http://www.accovia.com/

Accovia, Totec Partner

Accovia is, and has been for over 25 years, offering advanced IT solutions and services to many of the travel industry's leaders, such as Disneyland Paris, Pierre & Vacances, Club Med and Transat Holidays.
Accovia designs, builds and implements the technological tools and infrastructure to face the new challenges linked to market evolution, supplier practices and increasingly varied customer types and expectations.
It offers 2 new solutions: Lexo, a dynamic packaging engine, and Hubiz Revenue Management, a decision-making and revenue-optimizing tool.

 


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CALLEXPERT :http://www.callexpert.fr

Callexpert, Totec Partner

Call Expert is a multichannel operator of contact centers specialized in Tourism and Leisure sector.

More than 10 years of expertise, Call Expert provides 24/7 online agencies, airline companies, tour operators and leisure companies with multichannel, interactive solutions: telephone, e-mail, chat, SMS, MMS, etc.

The Call Expert tourism services offer: sales service (product and sales information), customer support, customer service (dispute handling), back-office (issuing tickets, management of travel documents, etc.), partners listing, satisfaction surveys, mystery calling, etc.

To protect a brand image, Call Expert controls the appropriateness of the content thanks to its specialization in community management: careful moderation of content (comments, photos, videos, usernames, avatars, etc.), social forums, chat rooms, etc.

Across its 6 contacts centers based in France (Abbeville, Ales and La Reunion) and overseas (Algeria) - all with a human face - Call Expert provides clients with a multi-lingual operations team over its 850 customer relations experts trained in 4 GDS (Global Distribution System) to deliver low and high added-value services.

New: SEPT, expert in the management of luggage and operating incidents (delays, cancellations and denied boarding), featuring a dedicated solution for airlines, has joined Call Expert since September 2011.

“By using new technologies and offering large solutions, our goal is to manage tourism and leisure Customer Relationship in order to provide customer’s satisfaction and loyalty.”, explains Bertrand Delamarre, Call Expert founder and president, worked in Business Management and Operations, in the service and air transport sectors (Air France Frequence Plus).

 


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ORCHESTRA : http://www.orchestra.eu

Orchestra, Totec Partner

Specialized in the leisure products distribution, Orchestra is a unique company on the market.
Orchestra provides an industrial solution for multi-channel distribution.
Orchestra allows travel agencies to access real-time offers from more than 80 producers.
Orchestra has enabled the distribution of a business volume of 400 million Euros in 2010.

 


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PAYPAL : http://www.paypal.com/

Paypal, Totec Partner

Founded in 1998, PayPal is the leading global online payment company. PayPal is the faster, safer way to pay and get paid online, both on web and mobile. The service allows people to send money without sharing financial information, with the flexibility to pay using their account balances, bank accounts, credit cards or promotional financing .With more than 103 million active accounts in 190 markets and 25 currencies around the world, PayPal enables global commerce.
Cross-border trade now accounting for approximatively 25 percent of PayPal’s Total Payment Volume, PayPal is willing to also be your partner to develop your business abroad in addition to your local activity.

 


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L'ECHOTOURISTIQUE : http://www.lechotouristique.com/

L'echotouristique, Totec Partner

L'Echotouristique ...

 


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L'ECHANGEUR :http://www.echangeur.fr/

A technologic and marketing innovation watch platform applied to customer relationship management.
Since 1997and created by LaSer, l’Echangeur offers to understand and to plan the new economic and social world, framed by information and communication technologies. Relying on its founding principles – experience, exchange and neutrality- and combining complementary knowledges, l’Echangeur aims to propose understanding tools of innovating uses, new behaviours, consumers’ expectations and to promote the circulation of information and the production of innovative ideas. www.echangeur.fr

 


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SNCF :http://www.sncf.com/

Since 1981, 1.5 billion passengers have travelled on TGV trains.
In 2008, 128 million passengers have travelled with SNCF Voyages : 98 million passengers on TGV trains, 10 million passengers on Corail trains and 20 million passengers on international relations.
53% of international passenger traffic in Europe is made by SNCF.
In 2008, 20 million passengers have chosen SNCF to travel in Europe (9 million with Eurostar, 2 million with Alleo and 2.2 million with Lyria).
TGV has the largest rolling stock in Europe, with 475 train sets (among which 137 are double-deck TGV).

 


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Atout France :http://www.atout-france.fr/

Atout France ...

 


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SNCM :http://www.gostai.com/

GOSTAI ...

 


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SNCM :http://www.sncm.fr/

SNCM ...

 


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